Shipping & Delivery

Policies regarding store pickup and local ground delivery.

1. General Store Pickup

BROTHERSCRICSSHOP operates primarily on a store pickup model. All equipment booked online must be picked up physically from our store location in Jaipur during operating hours (Mon-Sat, 09:00 - 18:00).

Store Address: House No. 111, Nayaganv, Mojmabad, Jaipur, Rajasthan - 302001

2. Local Delivery for Bulk/Academy Orders

We do offer limited local delivery directly to cricket grounds, nets, or academies within Jaipur city limits exclusively for bulk orders or Full Kits exceeding ₹1,500 in rental value.

3. Delivery Logistics Fee

A flat logistics fee of ₹150 applies for ground drop-off and pickup within a 10km radius of our store. Scheduled delivery times must be confirmed at least 12 hours in advance via support channels.

4. Receiving & Original ID Inspection

The renter (Customer) must be physically present at the ground or in-store with their Original Govt. ID for verification. A joint visual inspection of handle integrity and pad strap condition will be conducted prior to handover.

5. Match Day Urgent Replacements

For urgent match-day replacements (e.g., broken equipment during a tournament), we offer "Express Ground Delivery" within Jaipur city for a ₹250 flat fee, subject to vehicle availability.

6. Late Return at Delivery Location

If you have opted for ground delivery, our logistics team will return at the scheduled time for collection. Failure to handover the gear at the agreed time results in an additional ₹150 "Missed Trip" charge plus daily rental fees.